Frequently Asked Questions

Will my order be shipped on the same day I order?
Yes. In most cases all book orders are shipped on the same day the order is placed. If the order is received after 4:00 pm EST, it will be shipped on the next business day.

Are all of your books new?
Yes. Books sold by Brilliant Training are all new. Since we are the publisher of these books, they will always be new.
     As the publisher, we can always offer the lowest prices for titles that we publish. Often other sellers may sell used titles by C.T. Jones at a higher cost than we sell the same titles as new.

Are your books shipped by U.S. Postal Service?
Yes. Unless otherwise requested, all single book orders are shipped via the U.S.P.S Priority Mail service, and are estimated to arrive within 2-3 days. Some packages may arrive earlier.
Cases of books are generally shipped via UPS Ground service, unless otherwise requested.

Can I return a book?
Yes. You may return any book purchase, within 14 days. The book must be undamaged and in its original condition.

Can I a get a desk copy?
Yes. To receive a desk copy for review, place order on school stationary.  Desk copies are offered at a discounted rate of 30% off of the list price. A limit of two desk copies may be purchased.

Is a discount offered to schools or other organizations?
Yes. Currently the extended price for a case of any book is already discounted. We assume that such a purchase is made for use in a planned course or in some cases to give to clients.

Will you ship books internationally?
Yes. All of our books are shipped around the world. Single copies are shipped via U.S. Priority Mail International.